Doxbrix gives you a docs site, a complete helpdesk and the AI that connects them. Customers get answers in seconds, your team gets a smarter inbox, and every ticket makes your docs better.
- Free plan, no card
- Docs and helpdesk included
- Move from Zendesk or Freshdesk in minutes
Bring your docs from anywhere. Bring your tickets from Zendesk and Freshdesk.
Docusaurus
MkDocs
Sphinx
Hugo
VitePress
Nextra
Starlight
JekyllZendeskFreshdeskGitMintlifyGitBookReadMeNotionConfluenceOpenAPIWord & PDFDocusaurusMkDocsSphinxHugoVitePressNextraStarlightJekyllZendeskFreshdeskGitMintlifyGitBookReadMeNotionConfluenceOpenAPIWord & PDFIn most companies the docs live in one tool, the tickets in another, and the AI knows neither. So customers ask the same thing twice and answers drift apart. Doxbrix puts all three on one platform, and each one makes the others better.
Every ticket makes your docs better.
- 01A customer writes in
By email, live chat, your portal or the docs agent. Every channel lands in one shared inbox.
- 02AI replies in seconds
- 03Your team takes over, with the full story
- 04The answer becomes documentation
- 05The next customer never has to ask
Everything your team needs to run support, built into the same platform as your docs. One inbox for email, chat and your portal, with service levels, automations and reports. No second tool, and no copy and paste between them.
- #1042 Webhooks stopped after the migrationMaya Chen · Lumen Labs1h 52m left
- #1041 SSO with Okta keeps loopingRavi Shah · ArcadiaFrom docs agent
- #1040 Invoice for SeptemberSara Lind · FjordSolved by AI
- #1039 Rate limits on the bulk APIKen Ito · MosaicEngineering
- #1038 How do I rotate API keys?Ana Costa · HelioClosed by customer
- Status
- Open
- Priority
- High
- Group
- Product support
- Company
- Lumen Labs
- SLA
- Due in 1h 52m
- Email from your own domain
- Live chat inside the docs widget
- Customer portal with My Tickets
- Community forums
- Ticket API
- Shared inbox with saved views
- SLAs with business hours
- Automations and round-robin routing
- Canned responses and macros
- Approvals and shared ownership
- Contacts and companies
- SLAs per company or plan
- CSAT, NPS and CES surveys
- Articles visible per company
- Slack and Teams alerts
- Roles, full and light agents
- Two-factor sign-in and SSO
- Audit log and IP allowlist
- Import from Zendesk or Freshdesk
- Or connect the helpdesk you have
Most helpdesks bolt on a chatbot. In Doxbrix, the AI knows your docs, your tickets and your customers, so it helps on both sides of the conversation.
See which articles stop tickets, how much the AI solves, how fast your team replies and how every AI answer is graded. A standalone helpdesk can only show you half of this.
- Response, resolution and SLA reports, in business hours
- Team leaderboards, CSAT trends and low ratings to review
- Self-service score: questions solved without a ticket
- Custom reports, schedules and CSV export everywhere
Write it yourself, import it, or let Doxloop draft it from your code. Publish a fast, beautiful site on your domain with an AI agent on every page, then learn from every question.
Keep your Docusaurus, MkDocs or Sphinx site exactly as it is. Doxbrix builds it untouched, adds the agent to every page and redeploys on every push.
Webhooks
- 1Connect repo
- 2Build as is
- 3Add agent
- 4Auto-deploy
Part of Doxbrix · FreeDoxloop is our free desktop docs agent. It turns your source code or API spec into a polished, validated docs site using the Claude Code, Codex or Gemini you already have. Then it publishes to Doxbrix, where the AI agent takes over.
After the first run, turn on monitoring. Doxloop checks your repository on a schedule, finds the exact pages a code change made stale, and writes the update for you. You just review and publish.
- Quickstart
- Authentication
- Webhooks
- Errors
- Rate limits
- API reference
Monitoring runs on your machine, on the schedule you choose. It never changes your code and never publishes without your approval.
- 50 AI answers / mo
- 25 AI credits / mo
- 100 AI-indexed pages
- 1 public project and editor
- Helpdesk: email, chat and portal
- Buy more AI capacity anytime
- 500 AI answers / mo
- 500 AI credits / mo
- Unlimited team AI (editor, writer, admin)
- Connected Docs with auto-deploy
- Helpdesk with AI first response
- 1 project, add more anytime
- 3,000 AI answers / mo
- 2,500 AI credits / mo
- Unlimited team AI for 8 seats
- 3 support portals
- Git sync (docs-as-code)
- Advanced analytics and question insights
- 15,000 AI answers / mo
- 10,000 AI credits / mo
- Unlimited team AI for 20 seats
- SSO / SAML
- Unlimited portals and docs-gap reports
- 1 year version history
Can't find what you need? Our docs go deeper, and a real person reads every message.
Doxbrix is one platform for your docs, your helpdesk and the AI that connects them. Publish a docs site or help center, run support by email, live chat and a customer portal, and let one AI agent help customers and your team from the same knowledge.
Start free, no card needed. Bring your docs and your support together today, and let every ticket make the next one less likely.